SHIPPING & DELIEVERY

Please allow 1 to 3 business days for us to process and ship your order. Orders placed after 1 PM PST (4 PM EST) will be processed the next business day. All orders are shipped via ItalianPost, and international orders are shipped via DHL or USPS International. Please note that we do not ship or process orders on weekends unless it is for special dates like Christmas, Valentine's Day, or Mother's Day.

LOCAL DELIEVERY

your delivery location must be within a 40-mile radius of our nearest facility. A $35.00 (subject to change) flat fee delivery is charged on your order. You can choose your delivery timeframe, either as soon as possible or at a specific scheduled time. You will receive a text message (not via email) when the order is on its way to you.

FOR INTERNATIONAL ORDERS

orders are shipped via ItalianPosts International, and the cost is calculated at checkout and varies based on the items purchased and the destination. Flacko store does not charge or cover customs duties, fees, or taxes. Customs taxes are tariffs or taxes imposed on goods imported into the foreign country by that country, not by Flacko store.

FOR INTERNATIONAL CUSTOMS

it is your responsibility to know the import regulations for your country. Please research to ensure that our products are legal for importation prior to ordering. Once the order has left our premises, we cannot be held responsible for customs delays. Most countries will not have any issues, but we post this disclaimer in the event that there is a problem. We provide tracking information for all orders, so please be diligent and keep track of your order's progress through the carrier system. We do not have a reship policy. You are responsible for dealing with your country's customs and for knowing your own import regulations before ordering. If customs does not return the products to us, we cannot issue a partial refund to you. If your order is denied entry into your country, we strongly advise you to contact your local customs office for information on how to retrieve your order. If customs destroys your order, we cannot issue a refund.